Entry level qualification for the retail industry, it applies to those wishing to develop the skills and knowledge to begin a career in the retail industry.

Types of jobs you can do upon completion

• Retail Assistant

Course outline available in PDF link below

The Certificate III in Retail Operations has been designed to develop the skills and knowledge of those employees wishing to enter a more specialised role. Those who are undertaking a more specialised role would be responsible for advanced selling and/or merchandising.

Entry Advice

Those wishing to gain entry into the Certificate III in Retail Operations will:

1. Be recognised as competent, at Certificate II Retail

OR

2. Have sufficient relevant retail employment experience to equate to the above. A job role that involved the demonstrated of the above competencies, typically two years experience , would be a satisfactory.

Types of job you would to do at completion

• Merchandising
• Sales Assistant

Course outline available in PDF link below

The Certificate III in Retail Supervision has been designed to develop the skills and knowledge of those employees who wish to enter into a supervisory role. Those entering into this role would be responsible for coordinating and supervisor other staff members.

Entry Advice

Those wishing to gain entry into the Certificate III in Retail Operations will:

1. Be recognised as competent, at Certificate II Retail

OR

2. Have sufficient relevant retail employment experience to equate to the above. A job role that involved the demonstrated of the above competencies, typically two years experience , would be satisfactory.

Types of job you would to do at completion

• Supervisor
• Team Leader

Course outline available in PDF link below

This program has been designed to develop the first line management skills of those working in the retail industry.

Entry Advice

Those wishing to gain entry into the Certificate IV in Retail Management will:

1. Be recognised as competent, against the core units at level Certificate III in Retail

OR

2. Have sufficient relevant retail employment experience to equate to the above A job role that involved the

demonstrated application of the Core Units at Certificate III, typically a period of two years, would be a satisfactory indicator.

The types of jobs you could undertake at completion

• Managing a small retail outlet
• Managing a section or department in a larger retail store

Course outline available in PDF link below